Terms & Conditions

In order to facilitate your booking with Platinum Golf Scotland it is important that you understand your commitment to us and our commitment to you. We would therefore ask you to carefully read through our Terms & Conditions as set out below. If you disagree to these Terms & Conditions we reserve the right not to proceed with your booking.

Proposal

When we have received your request we will prepare and send you a proposal which will include all your requests and will state the package price. At this stage you can request any amendments you wish.

Once you finally agree to the proposal and ask us to proceed with the booking we will send you confirmation of the itinerary along with an invoice for payment (see payments below for terms).

Payments

When a booking is confirmed more than 120 days in advance we will require a deposit of 50% of the holiday cost (special arrangements on request). When a booking is confirmed 120 days or less in advance you will be required to make payment in full. All rates quoted are inclusive of VAT and are payable in £s Sterling.

Amendments

After an initial deposit or full payment has been made, amendments requested by you may incur a charge depending upon the request. The normal charge is £30.

If for any reason you cannot proceed with the holiday you may transfer the holiday to another person as long as all our conditions are met.

Golf Course and other non-refundable deposits / payments

In certain cases where we have paid deposits and green fees to golf clubs / other organisations and these payments are non-refundable this will be taken into consideration in calculating cancelation fees if the holiday is cancelled.

Outstanding balance payments

Full outstanding payments must be made 120 days prior to the start date.

Cancellation fees – golf tours

If you wish to cancel your holiday you must inform us in writing. Cancellation charges are as follows:

More than 120 days: Loss of deposit

120 – 91 days: 50% of the holiday cost

90 – 61 days: 75% of the holiday cost

60 – 31 days: 75% of the holiday cost

Less than 30 days: 100% of the holiday cost

Cancellation fees – golf tours including Guaranteed Old Course Tee Times

More than 12 weeks (16 weeks for bookings of more than 6 rooms) prior to start date: deposit less any non-refundable deposits incurred by Platinum Golf Scotland to secure your booking.

Less than 12 weeks (16 weeks for bookings of more than 6 rooms) prior to start date:

The element of the package price attributable to secure the Old Course tee times is non- refundable. The balance will be as follows

84 – 60 days: 25% of the holiday cost

59 – 28 days: 75% of the holiday cost

Less than 28 days: 100% of the holiday cost

If we make changes to your booking

We will only make changes top your booking if we are not satisfied with any aspects of your itinerary after you have agreed and entered into an agreement with us. We would not make these changes until we had notified you of the potential problem and agreement was given by you to make such changes.

Force Majeure

Platinum Golf Scotland along with our service providers shall not be liable for any failure of or delay in the performance of this Agreement for the period that such failure or delay is due to causes beyond our reasonable control, including but not limited to acts of God, war, threats of war, strikes or labour disputes, embargoes, government orders, riots, terrorist activity, civil disobedience, theft, illness, weather conditions and any other conditions beyond our control.

If your rounds of golf are cancelled by the golf club organisations due to adverse weather conditions we will not accept responsibility but will work in conjunction with the golf club to ensure you are offered an alternative tee time or a refund for your round.

Travel / Medical Insurance

It is our recommendation that you and all members of your party have purchased the necessary Travel / Medical cover as we do not offer Holiday Insurance.

Scots Law

The conditions set out in this contract are governed by Scots Law and are within the exclusive jurisdiction of the Scottish Courts.

Platinum Golf Scotland Ltd. Company Registration No. SC429715. VAT No. 120439156